FAQ
21 articles
Pre-authorization when charging
Pre-authorization when charging
Bank transfer to Stella
Bolt free energy — troubleshooting
Pre-authorization when charging
Bank transfer to Stella
Bank transfer to Stella
Bolt free energy rewards — troubleshooting
What to do when a charger is blocked or occupied
How to add a vehicle to your fleet
EHF electronic invoicing (Norway) — Coming soon
How to change your billing email address
Using third-party apps at Stella stations
Parking etiquette at Stella stations
How to report a broken charger
How to retry a failed payment
How the tiered pricing system work
How to setup Autocharge
How does referrals work
Stella & Bolt Norway Partnership
How does identity verification work