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How the tiered pricing system works

Stella business prices are based on how much energy you use. The more you charge, the lower your price per kilowatt-hour (kWh). It is a simple system that rewards frequent charging with a better price.

How tiers are calculated

Each charging session, whether by you or your driver, adds to your 30-day total energy use. The total updates as soon as the session ends.

Your tier is based on your use over the last 30 days. This is a rolling window: each night at midnight, charging from 31 days ago drops out of your total. So your tier can go up or down from day to day, depending on your recent charging.

Tiers and thresholds

There are two tiers, Gold and Diamond. Your tier depends on how many kWh you have charged in the last 30 days:

Denmark

Tier

30-day use (kWh)

Gold

0 to 1,000 kWh

Diamond

1,000 kWh and above

Norway

Tier

30-day use (kWh)

Gold

0 to 1,100 kWh

Diamond

1,100 kWh and above

The price you pay is the price of your tier at the time of the charge. As soon as your 30-day use crosses into Diamond, the Diamond price applies to your next charge.

We review our prices regularly, in line with electricity costs. You can always see your current tier and price in the Stella app under Business → Pricing.

Example

In Denmark, if your 30-day total is 995 kWh and you charge 10 kWh today, your new total is 1,005 kWh. You move into Diamond, and your next charge has the lower Diamond price.

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